Are your numbers third-party verified?
Not yet, at the company level. Individual wash batches are periodically tested by University of Missouri Ag Extension. We're evaluating a small-business LCA verification through a regional partner for 2026.
Why don't you count freight savings?
Because freight emissions depend on the customer's alternative, which we don't know with certainty. If you were going to order from a national dealer in Texas and you bought from us instead, freight savings are real. If you were already buying local, they're zero. We under-claim and let customers add the freight delta if they can document it.
Is the HDPE in your shells actually recyclable?
Yes. HDPE is one of the most recyclable thermoplastics. Our end-of-life shells go to a granulator in St. Louis that produces secondary-market resin. The cages are mostly tubular steel and go to a scrap yard in Moberly.
What happens to the gaskets, valves, and labels?
Gaskets and valves are reused where possible, replaced and scrapped where not. Labels are removed during wash. None of these are large volume by mass, but we track them.
What about the embodied carbon of your wash bay water heater?
Amortized across the wash bay's expected 20-year life, the boiler adds roughly 0.1 kg CO₂e per tote washed. We include this in scope 1. It is small.
Are reconditioned totes really as good as new for my application?
For 95% of applications, yes. Edge cases: regulated pharma, ultra-high-purity electronics, certain certified-organic supply chains with virgin-only requirements. We'll tell you up front if your application is one we shouldn't quote on.
Can I tour the wash bay?
Yes. Email us, we'll schedule a Tuesday or Thursday morning. We'll show you the boiler, the gasket bench, and the batch-record log. Bring closed-toe shoes.
Do you participate in carbon offset programs?
No. We don't sell offsets and we don't buy them. We'd rather reduce real tonnage than trade paper.