We're not an installer — we build the unit and hand it off. But most of these builds are very installable by anyone reasonably handy, and we don't leave you guessing.
Every fabricated unit ships with a single-page build sheet: dimensions, fitting sizes and torque specs, recommended siting (especially for rainwater catchers — siting matters more than the catcher), and a simple plumbing diagram if there's plumbing involved.
Email support for the install is free and untimed. If you're stuck connecting your downspout to a 2" bulkhead, send a photo and we'll answer same-day during business hours. If you genuinely need someone on-site and you're inside our service area, we can sometimes refer a local contractor we've worked with.
For larger institutional installs (community gardens, schools, municipal pilots) we'll send one of our crew out for a half-day install consultation at $480, scheduled in advance.